SDC - Senior Automation Lead

Expires at : 30 NOV 2017


Bucharest Full Time Senior

Successful Hire

Skills

  • IT Process Automation

Description

The Senior Automation Lead ensures the early identification of opportunities for Automation on new defined project.
 
Responsibilities
Participate to the IT projects Team as a contributor for automation as part of the design;
Measure processes and tasks, perform data analysis on cycle times, value-creating time and total lead times;
Visualize process flows and review change impact with the stakeholders;
Identify opportunities of automation in existing processes;
Build business cases and defend the corresponding investment and return to the Governance Team;
Participate as automation subject matter expert in the design and setup of the solution;
Build baselines, define KPIs and measure the success rate of the automation.

Requirements

Bachelor’s Degree;
The candidate must have a proven track record in participating to IT process re-engineering and automation projects;
Minimum 3 year of experience with IT Process Automation: setting up, configuring and integrating workflow systems or ticket tracking tools;
Experience with building integrations between the workflow system, source systems (DB, Directory services) and core IT systems;
Has worked with workflow tools such BMC RAS or CA PAM, ideally worked with ServiceNow;
Has knowledge of the functionalities covered by these domains: Unix and Wintel Servers, SAP, LAN and WAN Networking, Oracle and SQL DataBases, SAN/NAS;
Storage infrastructure, Directory Services, CMDB, VDI and Mobile device Management;
Recent ITIL certification;Proficient in Microsoft Office Suite.